Bagshaws Residential Estate Agents in Derby

As students with our first rental, me and my boyfriend were very new to everything and were very overwhelmed by everything. But Rhys who looked after us was beyond amazing. When we got the property we were very eager, maybe too eager, full of questions and after calling many times, Rhys would always be responsive and give us his best answer and in a good time so we weren't stressed waiting around. His knowledge of the property as he showed us round was excellent and was reassuring and helpful

Positive: Professionalism, Quality, Responsiveness

As owners, and currently overseas, at times dealing with problems can prove challenging. Having a situation arise which we could not solve easily we reached out to Bagshaws for assistance. Sophie Houghton responded quickly, efficiently and with absolute professionalism came up with a solution. In times when we are quick to criticise it was refreshing to receive such a good service. They deserve credit for communication, handling of queries and professionalism.

I can recommend this company . 10/10 in scale. Very profesional cooperation with agent Rhys Dalby. This was a pleasure to sigh this contract. Thanks.

I have to say I'm really impressed with the team, from start to finish/aftercare the professionalism, responsiveness and overall support has been first class. The team have a strong understanding of customer service, appreciation that every customer has different wants/needs and a real desire to help whenever possible not to mention a great level of patience , A BIG thank you to Tye (letting), Simon (auction) and Sophie (Mgt). A team I hope to be continuing to do business with in the future.

Tye was really helpful and answered all of our questions. Fantastic property that they helped us to secure.

I needed a flat quick so needed an efficient and professional service.... fortunately I got TYE ALTON. His communication was clear, timely and accurate - I saw the flat Thursday and moved in the following Tuesday I was polite and pleasant even when I asked the most ridiculous questions (never rented before) Thanks Tye

Tye has been absolutely amazing! Super friendly and helpful with all of my questions and worries. He is always available, calm and understanding which are all amazing qualities for anyone in costumer service and such a rarity for a letting agent! Thank you for all your help Tye! :)

The lettings team are very good, they have a fast turn around time, minimal void periods and aim to achieve this highest rent possible. Would 100% recommend this lettings agency.

I needed a flat quick so needed an efficient and professional service.... fortunately I got TYE ALTON. His communication was clear, timely and accurate - I saw the flat Thursday and moved in the following Tuesday I was polite and pleasant even when I asked the most ridiculous questions (never rented before) Thanks Tye David M

Tye was really helpful and answered all of our questions. Fantastic property that they helped us to secure.

This review is to share my appreciation for Lee Major, our property manager. He has helped us through our tenancy, and is very responsive to any requests. He made our stay comfortable and smooth throughout. Big cheer for Lee.

Really would recommend Bagshaws. They have been very helpful from the very start and offer a professional service. This is the first time I have rented out a property and I was quite daunted about doing it as it’s all new to me, but Bagshaws have been very helpful and guided me through everything and made it seem very straight forward and stress free.

To all the staff at Bagshaws - Thank you so much for all your hard work, patience, courtesy and kindness. It is very much appreciated.

I recently moved in derby and Tye Alton from Bagshaws helped me finding suitable home. He is very helpful, professional and polite. It was very nice interacting with him. Thanks again Tye. Have a good one!

As a landlord I couldn't have asked for a better service! A tenant was found for my property in a matter of days and thanks to Rhys and Tye the move in process was smooth and faultless. I would certainly recommend Bagshaws to other landlords!

I cant thank Bagshaws enough for helping me through the process of my rental property. The process was so easy and thank you Sophie and Rhys for all their help. Many thanks again and would certainly recommend Bagshaws.

Dealt with Tye Professional throughout, going above and beyond to help me move in at the time I require. Completely changed my opinion of estate agents. A credit to your company.

Best letting agent in Derby!

Very helpful and the property was amazingly good. Good service from Rhys who helped me a lot.

We had a fantastic experience when purchasing our first property through Bagshaws. I’d heard a lot about how stressful buying your first home could be, but Bagshaws made the whole process transparent and understandable. Vicky Tamber was our mortgage broker and helped us understand each step, and was friendly and enjoyable to work with throughout the whole time. We couldn’t be happier in our new home. Thanks to everyone at Bagshaws who made it possible.

Leonie has been a fantastic help so far. Property was listed within 24 hours and potential tenants found within 3 days. Great service and support. Highly recommended.

We viewed a property a few weeks ago with Tye Alton of Bagshaws Derby. Tye was very honest, friendly and allowed us to view the property at our own pace. He was very professional and answered all of our questions. The initial contact with Bagshaws was with Sophie; she was very helpful and patient, setting up viewings effectively and efficiently. I am now happily renting this property. Thank you Bagshaws Derby

I wanted was to say a massive thank you to your company for letting out our two apartments, big thank you to Leonie fantastic asset to the company, and all her help and professional advice

Excellent service and kept us fully informed of all details. Really grateful for your help.

The staff who work on behalf of Bagshaws on the lettings side are incredible and so helpful at any point that you may need them. Great team and they are very understanding without rushing your calls, they actually take time to listen to you. Thankyou, William, Sophie and Leonie who work on this section of the team and company. You do a great job.

Contacted the lettings manager here, Sophie was very helpful in answering any questions I had about the renting process as this is the first time I've done it. Couldn't ask for a better customer experience, I will definitely use Bagshaws again.

Friendly, welcoming service. Excellent knowledge. Pleasure to be treated by the team in such a warm manner.

My experience with Bagshaws was near faultless, I felt valued and looked after by the lettings staff, and in particular the lettings manager who went out of her way to find me and my partner the perfect home. A process which myself and my partner thought would be very stressful turned out to be easy, and completed quickly and we have a home that is absolutely perfect for us. Thank you so much for all the help the team at Bagshaws has given us!

Lee Major has been very helpful and punctual sorting out issues promptly and keeping me informed throughout the process I would recommend Lee as a very good point of contact.

Becky has been the best agent that we have come across . She makes you feel like a friend that is helping you move as she is so professional. We have had many a problem with estate agents but no problems with Becky. I run a team of professional engineers and if Becky had the skill set I would have her in my team!

Thank you for your help Jack. You have gone above and beyond the call of duty

Excellent communication, very professional, helpful and friendly. Thank you Simon for helping us find a perfect home!

John, it was a pleasure to be your client and if I had known how good you were I would have used you along time ago. I am really thankful for all your hard work. Many Thanks

Hi Vicky, sorry to bother you, but wanted to say a really big thank you for all your help today and looking into the best mortgage deals you have to offer the likes of myself. You was so kind and had such a lovely way of coming across. You clearly love your job! Thank you again, so much, I can't express how nice you made me feel about the whole mortgage thing. You're a real credit to Bagshaws Residential.

Although we have dealt with several sales advisors at the office over the short time it took to prepare our property for sale and for viewings etc all of whom have been lovely, we were especially impressed at the level of service we received from Becky minion whom provided us with an excellent level of service and went over and above to help us. She maintained daily/weekly contact with us, and was and still is always happy to answer any queries we have with regards to our sale.

Becky has been looking after my account for the last few weeks and she represents your company in such a professional manor and I thought this level of dedication was a thing of the past. Nothing is to much trouble and constant updates make me feel like I am your only customer .

I haven't had such good customer service in a while and it's so nice to have faith in the people that are influencing something as big as moving house. Becky has kept in regular contact, advised me and built great rapport.

Dear Becky I would just like to thank you for all your help with the sale of my house. You arranged the viewing of my house and the group viewing which then resulted in the sale. It all happened within a few weeks and you worked hard to help me.All of the team at Bagshaws have been great and I would also like to thank Tom who initially visited my house and got the wheels in motion and Alison who has been fantastic .

Excellent service from excellent staff

Thorough and tenacious

I would just like to say a massive thank you to your branch and especially Alison Reynolds. We recently purchased through you and there was lots of difficulties with it on the way. Paul and Alison were overwhelmingly great and their service they shown to us was admirable. Nearly every day Alison would contact me with updates and information which really helped take the stress away from the purchase of this property that we went through. Thank you so much for everything

Thank you for all of your help, you have provided an excellent service in and out of the property, just as I have always had from bagshaws over the years.

Thanks to everyone in the Derby branch who always remembered us, opened the door for us on arrival and departure and offered us coffee and a warm smile. John who arranged our mortgage for our new property and Paul the manager who obviously has a wonderful team of people under him and who have gone above and beyond our expectations. We cant thank you enough. We would highly recommend you to any one who is thinking of selling a property.

Angus! Thank you for your efforts with the sale and negotiations on our property. Much appreciated, all the best .

Following completion of the sale we have been very impressed with the enthusiasm and efficiency of the Bagshaws Residential sales team. From our initial enquiries through to completion, the team, especially Tom, have responded quickly to any queries we have made and resolved any problems we have had with other professionals involved in the sale. I will have no hesitation but to heartily recommend Bagshaws.

Bagshaws, many thanks for your help and patience

John, We just wanted to say thank you for all of your help and assistance on making this move for us, we appreciated your focus and help making it so. We will no doubt be speaking to you when our next mortgage term arrives!

We decided to give Bagshaws a go for one reason, because of Tom's polite persistence. He was always very easy to deal with. Once we had engaged we were handed over to the team on the Cornmarket and were kept upto date regularly. We then sold the house with Bagshaws and from that point dealt with Abi who again was always professional, polite and a pleasure to deal with.